Slavic Souvenirs Handmade Slavic Souvenirs from Ukraine
  • About
  • FAQ
  • Blog
  • Shop Now
  • Featured
  • Order processing, Shipping and Exchange Policy

    Order Processing Time

    Most of SlavicSouvenirs.com orders are processed and shipped out within 1-3 business days of their receipt (i.e. 1-3 working days from the moment your credit card is approved; excluding weekends and national holidays). This is conditioned by the fact that most of our orders are custom made. Please be advised that SlavicSouvenirs.com does NOT guarantee delivery on or before any specific date. Urgent or scheduled order processing is available upon request. If there are specific deadlines to be met, make sure you indicate them in the field "Comments" when placing your order.

    All orders are shipped out from our Ukrainian fulfillment center located in Kharkov. Orders are mailed via Registered Air Mail (UkrPoshta).

    Internatonal Airmail (15-30 business days)

    Regular International Airmail is a registered method of delivery that requires signature for delivery. Delivery normally takes 15-30 business days, but may take longer during holiday times (e.g.: Christmas, New Year's, Easter, etc). Shipping and handling charges are based solely on the weight of your parcel and estimated automaticaly at your shopping cart page.

    Tracking of your orders shipping

    All of our orders are supplied with tracking numbers. When your order is shipped you will receive a confirmation email containing the tracking number which allows you to monitor the status of your order:

    Risk of Loss

    All items purchased from SlavicSouvenirs.com are made pursuant to a shipment contract and will be shipped by a third party carrier. This means that the risk of loss for such merchandise will pass to you upon our delivery to the carrier.

    Exchange Policy

    Every SlavicSouvenirs.com item is custom handmade according to your order specification or personal requests. If you are not satisfied with your purchase, we may exchange it for another item. Nevertheless, all exchanges must be pre-authorized by the SlavicSouvenirs.com manager by emailing an Exchange Request to: info@slavicsouvenirs.com. Upon SlavicSouvenirs.com exchange approval simply send the item back to the address it came from. The customer is responsible for all exchange shipping costs.

    SlavicSouvenirs.com will offer an appropriate exchange when the item is returned in original and resalable condition (free of defects) within 7 days of original receipt.

    Shipping costs and returns due to delays to specific dates are not refundable.



    Country of Destination

    North America

    • United States (with Alaska and Hawaii)
    • Canada
    • Greenland

    Central America and the Caribbean

    • Bahamas
    • Belize
    • Costa Rica
    • Cuba
    • El Salvador
    • Dominica
    • Dominican Republic
    • Falkland Islands (Malvinas)
    • French Guiana
    • Guatemala
    • Haiti
    • Honduras
    • Jamaica
    • Mexico
    • Nicaragua
    • Panama
    • Puerto Rico
    • Trinidad and Tobago
    • Anguilla
    • Antigua and Barbuda
    • Antilles (Netherlands)
    • Aruba
    • Asensyon
    • Barbados
    • Bermuda
    • Cayman Island (GB)
    • French Antilles
    • Grenada
    • Guadeloupe
    • Mariana Islands
    • Martinique
    • Montserrat
    • Saipan
    • Saint Helena (GB)
    • Saint Lucia
    • Saint Kitts and Nevis
    • Saint Pierre and Miquelon
    • Saint Vincent and the Grenadines
    • Turks and Caicos Islands (GB)
    • Virgin Islands (UK)
    • Virgin Islands (U.S.)

    South America

    • Argentina
    • Bolivia
    • Brazil
    • Chile
    • Colombia
    • Ecuador
    • Guyana
    • Paraguay
    • Peru
    • Suriname
    • Venezuela
    • Uruguay

    Western Europe

    • Andorra
    • Belgium
    • Vatican
    • UK
    • Gibraltar
    • Italy
    • Spain
    • Ireland
    • Iceland
    • Canary Islands (Spain)
    • Luxembourg
    • Malta
    • Monaco
    • Netherlands
    • Portugal
    • San Marino
    • France
    • Faroe Islands

    Central / Northern Europe

    • Austria
    • Greece
    • Denmark
    • Liechtenstein
    • Germany
    • Norway
    • Finland
    • Switzerland
    • Sweden

    Eastern Europe

    • Albania
    • Bosnia and Herzegovina
    • Bulgaria
    • Estonia
    • Latvia
    • Lithuania
    • Macedonia
    • Poland
    • Romania
    • Serbia
    • Slovakia
    • Slovenia
    • Hungary
    • Croatia
    • Czech
    • Montenegro
    • Yugoslavia

    Central Asia / Middle East

    • Afghanistan
    • Bahrain
    • Diego Garcia
    • Israel
    • India
    • Iraq
    • Iran
    • Jordan
    • Yemen
    • Qatar
    • Cyprus
    • Kuwait
    • Lebanon
    • Maldives
    • United Arab Emirates
    • Oman
    • Pakistan
    • Palestinian Territories
    • Saudi Arabia
    • Syria
    • Turkey
    • Sri Lanka

    Asia

    • Butane
    • Brunei
    • Bangladesh
    • Vietnam
    • Hong Kong
    • Indonesia
    • North Korea (Korea Rep.)
    • North Korea (Republic of Korea)
    • Cambodia
    • China
    • Laos
    • Myanmar (Burma)
    • Malaysia
    • Macau (Aomin)
    • Mongolia
    • Nepal
    • Papua - New Guinea
    • Singapore
    • Taiwan
    • Thailand
    • Philippines
    • Japan

    Australia / Oceania

    • Australia
    • American Samoa
    • Antarctica
    • Vanuatu
    • Guam
    • Western Samoa
    • Kiribati
    • Cocos (Keeling) Islands
    • Marshall Islands
    • Midway Islands
    • Micronesia, Federated States
    • Nauru
    • Niue
    • New Zealand
    • New Caledonia
    • Norfolk (Avstral.)
    • Cook Islands
    • Easter Island
    • Christmas Island (Avstral.)
    • Palau
    • Pitcairn (GB)
    • Solomon Islands
    • Tokelau (Union)
    • Tonga
    • Tuvalu
    • Wallis and Futuna Islands
    • Fiji
    • French Polynesia

    Africa

    • Algeria
    • Angola
    • Benin
    • Botswana
    • Burkina Faso
    • Burundi
    • Cameroon
    • Cape Verde
    • Central African Republic
    • Chad
    • Comoros
    • Congo
    • Djibouti
    • Egypt
    • Equatorial Guinea
    • Eritrea
    • Ethiopia
    • Gabon
    • Gambia
    • Ghana
    • Guinea
    • Guinea - Bissau
    • Ivory Coast (Côte d'Ivoire)
    • Kenya
    • Lesotho
    • Liberia
    • Libya
    • Madagascar
    • Malawi
    • Mali
    • Mauritania
    • Mauritius
    • Mayotte
    • Morocco
    • Mozambique
    • Namibia
    • Niger
    • Nigeria
    • Réunion
    • Rwanda
    • São Tomé and Príncipe
    • Senegal
    • Seychelles
    • Sierra Leone
    • Somalia
    • South Africa
    • Sudan
    • Swaziland
    • Tanzania
    • Togo
    • Tunisia
    • Uganda
    • Western Sahara
    • Zaire
    • Zambia
    • Zimbabwe